Dear friends!
We bring to your attention the continuation of our section «Interview with a sales manager»!
Alice is our manager, with whom we want to learn both the subtleties of choosing real estate, and have small talk about art, economics, education, etc. She surprises everyone not only with her beauty and youth, but also with her wisdom.
Alice and I talked about career choice, becoming a young specialist, everyday life, clients and self-development. We wish you a pleasant acquaintance!
ALICE, WHY DID YOU CHOOSE THE SALES MANAGER PROFESSION AT GEFEST?
So to speak, the choice of my profession was influenced by family traditions.
My family sells real estate, so I have known the differences between concrete and aerated concrete walls since childhood. * smiles *
And then I began to show interest in the real estate market, especially new buildings, and gain sales experience. During the period when I was graduating and considering employment opportunities, my attention was focused on the construction company «Gefest».
I was conquered by the aesthetics and individuality of each project, and I decided that I want to be part of this company.
DO YOU REMEMBER HOW YOUR FIRST DEMONSTRATION WAS?
My first demonstration? * thinks *
It was at the Corfu Residential Complex, which is located at the 10th station of the Velykoho Fontanu. I showed the apartment to the clients, but I was not there yet.
But, it did not affect my knowledge of the case and complete confidence in it. I tried to figure out how to get into it, and mentally scrolled the scheme «turn right here - left here».
I hope that I acted professionally then. And they (* clients) only asked with admiration: «How are you not confused here?». * smiles *
IT'S AWESOME. NOW WE KNOW YOUR SUPER ABILITY.
WHAT INSPIRES YOU IN WORK WITH CLIENTS?
I am inspired by the smiles on people's faces when they buy an apartment. The moments when we get into it, and they enjoy the view from the windows, discuss the arrangement of furniture, realizing that they made the right choice.
WHAT PRINCIPLE DO YOU GUIDE WHEN WORKING WITH CLIENTS? HOW DO YOU HELP YOUR CUSTOMERS TO DECIDE?
My main principle is an individual approach.
Everyone is guided by different principles, thinks differently, acquires for different purposes. Therefore, it is important to listen to the client, collect all his wishes and offer the best apartments.
Most often, the client is helped by a complete visualization of his apartment. Thus, a person sees not only the plan, but proposals for interior planning and design.
Whenever possible, I always invite the client to visit the object, then the client definitely falls in love with our homes.
TELL ME, HAVE YOUR CLIENTS 'REQUESTS SOMEWHAT CHANGED SINCE YOU STARTED WORKING UP TO NOW? WHICH KIND OF REAL ESTATE IS THE MOST WANTED TO BUY TODAY?
Customers have become more demanding. Many of them have become clearer about what they want. On the one hand, this simplifies the task, and on the other - you have to work a lot with objections.
As for requests. We have a large selection of studio apartments. Now customers have become more loyal to this type of accommodation, thanks to modern design projects.
ALICE, SHARE WHAT ATTRACTS YOU IN THE BUILDINGS OF GEFEST?
The houses are attractive for their unique architecture and design, high quality materials, due to which the buildings of the Gefest are durable.
It is a fact, that they have a great location. It means that the company cares not only about the quality of construction, but also about the fact that people live in a comfortable area.
HOW DO YOU IMAGINE THE IDEAL CLIENT?
There is no such criterion for me.
As soon as the customer crossed the threshold of the sales department, or called by phone, he trusted me and my recommendations, and trust is the ideal of any relationship.
THIS IS A VERY WISE APPROACH.
SHARE, HAVE YOU HAD FUNNY SITUATIONS WHEN WORKING WITH CLIENTS?
A funny situation arises every time, when clients think that I have just finished school because I look young enough.
But my approach to customers is quite conscious and, thanks to my attention to them, I get maximum loyalty to me and the company.
IT'S GOOD THAT YOU APPROACH IT WITH UNDERSTANDING.
THERE IS NOTHING IMPOSSIBLE FOR THOSE WHO HAVE YOUTH, KNOWLEDGE AND SENSE OF HUMOR.
ALICE, WE ARE TALKING A LOT ABOUT YOUR WORK TODAY. LET'S CHANGE THE PERSPECTIVE OF THE CONVERSATION A LITTLE AND GET TO KNOW OUR SUBSCRIBERS WITH YOU NOT ONLY AS WITH A PROFESSIONAL, BUT AS WITH A VERSATILE PERSON.
THERE IS AN OPINION THAT WHEN A HOBBY BECOMES INTO WORK, THEN THE PERSON IS MOST HAPPY AND RECEIVES TRUE PLEASURE. DO YOU AGREE WITH THIS? AND WHAT PASSION OF YOURSELF HELPS YOU IN YOUR WORK?
I agree for 100%. It is an incredible luck to do what we like, because work takes up 50% of our lives. Is it possible to spend time on an unloved activity?
I love to practise sports, so going up to the 20th floor several times a day sometimes replaces physical activity for me. It's great when work is not just a sedentary lifestyle.
Communicating with people is an integral part of me. I like to be useful, often with clients you inadvertently move on to topics related not only to apartments, but also issues of economics, politics, education, etc. * smiles *
ALICE, AS THEY SAY: «THE MIND IS WHAT'S FASHIONABLE NOW.»
WHAT IS YOUR LIFE CREDO?
Be yourself and people will reach out to you! * smiles *
WHAT DO YOU THINK GEFEST WILL BE LIKE IN 5 YEARS?
The company should definitely receive an award for the most beautiful architectural projects in Odessa.
Gefest is progressive, implementing not only commercial and residential real estate projects, but also social ones. Like a Greek park, for example.
The company seeks to leave its history here. And this is an important indicator of long-term success and prosperity.
AND FINALLY. WHAT WOULD YOU WISH FOR 10 YEARS AGO?
I would like to travel a lot, do what I love and always develop in every way!
I try to follow the plan now. * smiles *
Alice, thank you very much for the interview!
You are a very sincere and interesting interlocutor.
We wish you to pleasantly surprise your customers, as well as us, with your sincerity, wisdom and beauty!